The singular objective of our Claims management process is to guarantee our numerous customers a prompt and friendly claims settlement experience.
As such, we continuously define, manage and accelerate our processes to improve our service delivery standard.
Once a claim has been notified, adequately substantiated, discreetly investigated and equitably quantified, an approved settlement offer is communicated to the Insured and/or the Broker as an acceptance of liability on the policy.
Royal Trust Insurance Plc. issues its cheque in settlement of claims immediately upon receipt of the Discharge Voucher from the insured.